ConnectWise Integration with ZigiOps
ConnectWise Integration

Sync ConnectWise with Your Entire Tech Stack.

MSPs rely on ConnectWise to run their service desk. ZigiOps connects it to the rest of your ecosystem, syncing tickets, alerts, and data automatically across ITSM, DevOps, and monitoring tools.

No developers. No disruption. Up and running in minutes.

ZigiOps
Integration Platform
Live Sync
ConnectWise
Manage
ServiceNow
Jira SM
Zabbix
Datadog
Azure DevOps
100% code-free · ISO 27001 · Unlimited transactions

Your Teams Have the Tools. The Problem Is the Gaps Between Them.

ConnectWise is where your MSP tracks client tickets and service delivery. But when it sits isolated from your monitoring alerts, DevOps pipelines, or clients' own ITSM platforms, your team ends up doing the one thing no one wants: manual data entry.

The tools are in place. What's missing is the connection.

  • Tickets duplicated or missed across systems
  • Monitoring alerts that never reach the service desk automatically
  • Dev teams blind to client-reported issues and vice versa
  • Engineers wasting time on updates that should happen on their own

ZigiOps Connects ConnectWise in Minutes

A 100% code-free integration platform built for enterprise and MSP environments. It syncs ConnectWise with the tools your teams already depend on — without storing your data, without requiring a developer.

100% code-free
Configure everything from the ZigiOps UI, no scripting required
Zero data storage
Your data flows between systems but is never stored in ZigiOps
ISO 27001 certified
Enterprise-grade security, not an afterthought
Unlimited transactions
No volume caps, no surprise overage costs
Standalone application
Not a plugin — deploys independently with no risk to existing tools
Book a Demo →
ZigiOps Platform
ConnectWise Manage configured
ConnectWise Manage
+ Add system
ServiceNow
Jira
Datadog
Field Mapping
Ticket Status↔ bidirectionalIncident State
Priority↔ bidirectionalUrgency
Comments↔ bidirectionalWork Notes
0
Lines of code
Transactions
<5m
Setup time

What Can You Automate with ConnectWise + ZigiOps?

From service desk to DevOps pipelines and monitoring — ZigiOps covers every ConnectWise Manage integration scenario.

ITSM

Sync Tickets Across Platforms Without the Manual Work

MSPs often manage service tickets in ConnectWise Manage while their enterprise clients operate in ServiceNow or Jira. With ZigiOps, status changes, priorities, and comments flow in real time.

ServiceNowJira Service MgmtIvanti
DevOps

Close the Loop Between Client Tickets and Dev Teams

A client raises a bug in ConnectWise. Your dev team lives in Jira or Azure DevOps. ZigiOps creates the bridge automatically. When developers close a task, that update reflects in ConnectWise in real time.

Jira SoftwareAzure DevOpsGitHub
Monitoring

Turn Alerts into Tickets Before Anyone Notices an Outage

ZigiOps maps monitoring alerts directly to ConnectWise Manage tickets, with priority, assignment, and status set based on alert severity. When the alert resolves, the ticket updates too.

ZabbixDatadogDynatracePagerDuty

Up and Running in Three Steps

No developer handoff. No waiting. Your ConnectWise Manage integration can be live today.

1

Connect

Add ConnectWise Manage as a connected system in ZigiOps using your instance URL and credentials. No scripting, no IT tickets to open.

2

Configure

Pick a pre-built template or build your own. Define field mappings, sync direction, and filters from the ZigiOps UI — with no coding at any step.

3

Automate

Launch the integration and let ZigiOps handle the data flow — bidirectionally and in real time — from that point on.

Trusted by IT Teams and MSPs Running Complex Environments

ZigiOps powers integrations across some of the most demanding enterprise and managed service environments globally.

"ZigiOps has been a game-changer for us. The integration has significantly improved our workflow efficiency, allowing us to resolve customer issues faster and more accurately."

IT
IT Manager
McWane

"We were impressed by ZigiOps' capabilities in seamlessly integrating our diverse IT systems. Their solution has truly transformed the way we handle IT problems."

TL
Operations Team
Telenet

Ready to Connect ConnectWise to Your Entire Stack?

Book a 30-minute demo and see ZigiOps link ConnectWise to your existing tools, live, without a single line of code.