Exalate is powerful — if you have a developer who speaks Groovy,weeks to configure scripts,and a budget that scales per user. ZigiOps gives your ops team the same integration power in hours,with zero code and no hidden costs.
Whether you're evaluating Exalate or already using it — these are the frustrations teams bring to us every week.
Every sync rule,field transformation,and conditional logic requires Groovy scripting. One configuration change=one developer ticket you didn't budget for.
Writing scripts,testing sync behavior,debugging errors line by line — this is why Exalate needs a Test Run feature. Configuration is risky and complex by nature.
Per-active-item pricing means your integration bill grows with your team's productivity. ZigiOps bills by system pair — scale freely without cost surprises.
Exalate stores data in Google Cloud (Belgium) with Swiss backups. For regulated industries,any external data residency is a hard blocker. ZigiOps stores nothing.
Dynatrace,Datadog,Splunk,Prometheus,Kubernetes — if your stack includes observability tooling,Exalate simply doesn't cover it. ZigiOps was built for the full modern stack.
Versioning and rollback are useful — but they exist because code-based integrations can go wrong. No-code templates don't have this failure mode to manage.
Select a challenge to see how ZigiOps solves it differently.
Every mapping,filter,and transformation is Groovy code. The moment the developer who wrote it leaves — or a platform changes its API — someone has to dig into that script under pressure.
Every rule,field mapping,and condition is configured through a visual interface. Your ops team owns it — no tickets,no developers,no context lost when someone leaves.
Exalate focuses on 15+ ITSM and DevOps platforms. If your stack includes observability tooling,you're on your own — a second integration tool,a second contract,and a second headache.
ZigiOps connects ITSM,DevOps,CRM,and monitoring in one platform. When Dynatrace fires an alert,ServiceNow gets an incident — automatically,instantly,with no developer on call.
Exalate charges per active item in sync. A high-volume ServiceNow–Jira integration means every sprint,every release,every incident adds up. Productivity becomes a cost centre.
ZigiOps prices by system pair,not by sync volume. Sync one item or a million — the price stays the same. Predictable costs mean you can grow integrations without a CFO approval every time.
Based on publicly available product documentation as of 2025. Both platforms are capable — the question is which fits your team's reality.
| Feature | ZigiOps | Exalate |
|---|---|---|
| Configuration method | No-code UI templates | Groovy scripting + Aida AI |
| Platforms supported | 50+ (ITSM,monitoring,DevOps,CRM) | 15+ (ITSM,DevOps focused) |
| Monitoring tool support | Dynatrace,Datadog,Splunk,New Relic,Prometheus,Kubernetes | Not supported |
| Data storage | In-transit only — nothing stored | Cloud-stored (Google Cloud Belgium) |
| Security certifications | ISO 27001 + FIPS 140-2 | ISO 27001:2022 only |
| On-premises deployment | Supported | Cloud only |
| FIPS 140-2 compliance | Certified | Not certified |
| Developer required | Never | For most configuration changes |
| Pricing model | System pairs — volume-safe | Per active item in sync |
| MCP / AI ecosystem support | Supported | Not supported |
| Bidirectional sync | Native | Native with per-side control |
| Free trial | Available | 30 days |
| AI features | AI Chatbot — integration consultant | Aida — Groovy script generation |
| Script/config versioning | Not needed (no-code) | Script versioning + rollback |
| Test before deploy | Not available | Test Run feature |
| Cross-company integrations | Central admin visibility | Independent per-org control |
Every ZigiOps design decision starts with the same question:can a non-developer own this integration end to end?
Pre-built templates and a visual field mapper mean every integration is configured through the UI. No Groovy. No scripting engine. No developer between your team and a working integration.
100% Code-FreeZigiOps processes events in transit only — nothing is stored. No data residency concerns,no external cloud to audit,no security team questions about what's being held where.
In-Transit OnlyISO 27001 and FIPS 140-2 — two certifications that matter in enterprise procurement. Exalate holds one. ZigiOps holds both,plus on-premises deployment for maximum control.
ISO 27001 + FIPS 140-2When an alert fires in Dynatrace at 2 AM,it needs to become a ServiceNow incident automatically. Exalate can't connect these. ZigiOps was built exactly for monitoring-to-ITSM workflows.
50+ PlatformsZigiOps' AI Assistant acts as an integration consultant — diagnosing errors in plain language. Not generating Groovy snippets you still have to understand and debug yourself.
AI-PoweredExalate charges per active item — costs grow as your team gets busier. ZigiOps prices by system pairs,keeping costs predictable as your integration volume scales freely.
Predictable PricingThe biggest gap isn't features — it's coverage. ZigiOps includes monitoring and observability tools that Exalate simply doesn't support.
Both platforms are capable — the decision comes down to who's running the integrations and what tools you need to connect.
What ops and IT leaders say after switching to ZigiOps.
We tried Exalate first. Three months,two developers,still hadn't shipped. ZigiOps had our Jira–ServiceNow integration live in a day and a half — owned entirely by our ops team.
The FIPS 140-2 certification and zero data storage architecture were the deciding factors. Our security team had questions about every other vendor. ZigiOps had the only answers that satisfied them.
Our stack includes Dynatrace and Datadog feeding into ServiceNow. That's simply not something Exalate handles. ZigiOps was the only platform that could connect our full monitoring ecosystem.
Book a free,personalized demo. We'll connect your actual systems and show you exactly how ZigiOps handles your specific integration use case — no slides,no generic walkthrough.